Fantastic feedback this week from a new client.

This company – one of the largest biofuel producers in Europe – had an urgent requirement for Zone I portable lights for use in a confined space.

Our Guardian model, with its powerful rechargeable battery and no cables, fitted the bill perfectly.

BME Nitech provided a quick turnaround with everyone playing their part.

The customer told us: “It is very rare for us to identify an item of equipment, source the item that fulfils all of our needs, receive a competitive quote, and purchase the items so quickly.  Our normal route is a lot more torturous.

“We were also impressed not only with the offer of a unit to trial, which arrived promptly, and once seen, has impressed everyone.

“Thank you for the clear communications and speedy response. I am still waiting for a return call from another supplier to my enquiries.  It has been a pleasure conversing with you all.

“I am sure that the equipment we have bought will exceed our expectations, and I therefore hope to be doing further business with you in the future.”

Another example of the value of great customer service. Well done team.